customer service

A 3-post collection

How Much Are Automatic Customer Service Responses Worth?

As you can probably tell by our blog and social media channels, we are big fans of chatbots- that, and any other tools that help retailers »

3 Questions Your Support Team Is Sick Of Hearing

Customer support is time-consuming, exhausting, and it can be a thankless job. And it's about time that changes for the better, for both employees and clients. »

8 Quirky And Fun Stories of Brands Surprising and Delighting Their Customers

“Any business with delighted customers has a sales force they won’t have to pay; You don’t see them, but they are talking to people »

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